FULL-TIME CUSTOMER SERVICE REPRESENTATIVE POSITION
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HENDRA MOVING IS HIRING!
We are looking for a full-time customer service representative to support our operations team! The
ideal candidate will be someone who knows their way around an office, is computer savvy, and is an
excellent communicator.
ABOUT HENDRA
Hendra Moving is a local family owned moving company that has been providing Vancouver Island with
high quality moving services for over 30 years. We strive to make moving a seamless and stress-free
experience for our valued customers. To achieve this, we put a strong focus on our customer service.
We are looking for someone who embodies this company value in their work, and is motivated to both
maintain and grow Hendra’s reputation for excellent customer service.
JOB RESPONSIBILITIES & QUALIFICATIONS
RESPONSIBILITIES:
· General administrative support
· Scanning, filing, and copying
· Managing the company email account
· Booking moves and estimate appointments
· Preparing formal move quotes to be sent to prospective customers
· Responding to general customer inquiries over the phone and via email.
· Provide customers with accurate information about the moving process
QUALIFICATIONS:
· High school education or higher
· Strong computer and keyboard skills
· Proficiency with Microsoft Suite
· Excellent verbal, telephone, and written communication skills
· Positive and professional attitude
· Ability to multi-task
· Past administrative or customer service experience is preferred
ADDITIONAL INFORMATION
· This is a full time, permanent position.
· Hours: Mon-Fri, 9AM-5PM.
· Compensation is based on experience level.
If you are interested in the position please email hendra2@telus.net with a copy of your resume!
Contact Us
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Do you provide packing and unpacking services?
Yes, we offer professional packing and unpacking services for an additional fee. Additionally, we provide high-quality moving supplies Victoria BC residents know they can rely on. These materials are available for purchase to ensure the safety of your belongings during transit.
Do you offer cleaning services?
Yes, we do offer cleaning services, which can be arranged separately for an additional charge. Right after our furniture movers Victoria BC leave our cleaning crew can help you leave your old space spotless and ready for the next occupants.
How far in advance should I book my move?
It's recommended to book your move as soon as you decide on your moving date. Our schedule tends to fill up quickly, especially during peak seasons, so securing your desired date and Victoria moving services in advance ensures availability and helps us accommodate your relocation needs efficiently.
Can you help me relocate my car?
Absolutely. We offer safe and reliable British Columbia car transport to ensure your vehicle arrives at your new address securely and on time. Our team will handle all the logistics involved in transporting your vehicle, providing you with peace of mind throughout the process.
What should I do if I need to change my moving date?
If you need to change your moving date, please notify our movers Victoria BC as soon as possible. While we do our best to accommodate changes, availability may vary depending on our schedule. We'll work with you to reschedule your move to a date that works for both parties.
What storage options do you offer?
As one of the top Victoria moving companies we offer a variety of storage options to meet your needs, including residential storage, commercial storage, student storage, military storage, realty storage, piano storage, fine art storage, climate-controlled storage, and more. Whether you need short-term or long-term storage solutions, we have options available to suit your requirements.